IT professionals and managers who want to increase the value they add to their organization.

Learn How To:

• Set personal goals, and to plan and prioritize their efforts
• How to link their goals to those of the IT organization and the company
• How to organize their work areas for maximum efficiency
• Strategies for dealing with phone & office interruptions
• Two decision-making models and a technique to effectively manage crisis situations
• Techniques for coping with stress and procrastination