• Understand and configure customer and material master data to support sales rules
• Create sales orders, and process them to completion (quote to invoice)
• Understand delivery processes (pick, pack, ship) and documents
• Understand billing/invoicing processes and documents (invoices, credit memos)
• Understand (from a high-level) complex SD processes such as using configuration to enhance your sales order information, interfacing with other modules, and tracking and debugging errors

Bonus Features

• The biggest "Gotchas" in configuring sales orders, and how to avoid them
• Exactly what happens when an order is entered? Follow the sequence of events in sales order processing (and learn to better configure and troubleshoot)
• Batch processing - learn how to become more efficient in the sales order process
• Delivery documents - when to pick, print, and invoice
• Many advanced topics in order processing  Tips and Advanced Knowledge
• Implementing Best practices in business processes and SAP configuration
• Multiple ship-to addresses on one Sales Order

Who Should Attend:

• Project team members
• Business Analysts
• IT staff
• Customer Service/Order Management/Outbound Logistics managers and staff

Delivery:

• Group-Live, Instructor-led classroom training with hands-on exercises and one workstation per student.

Basic to Intermediate knowledge of SAP Sales and Distribution  six months work experience preferred.