IT Management Skills Classroom Live Ottawa, ON November 22, 2021

Price: $2,650

This course runs for a duration of 3 days.

The class will run daily from 9:00 am EST to 4:30 pm EST.

Class Location: Ottawa - Ottawa, ON.

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In this IT management skills training course, you will gain the skills to manage an IT environment, learn to lead with vision, motivate and empower with passion, facilitate effective communication, and delegate with clarity. Managing in an IT environment can greatly differ from traditional management practices. This course will provide the key skills and behaviors needed to get the most from your technical staff.

Key Features of this IT Management Skills Training Course:

  • Learn IT management best practices
  • After-course instructor coaching benefit
  • Learning Tree end-of-course exam included

You Will Learn How To:

  • Respond to today’s complexity with an adaptive approach to management
  • Apply a new management mindset to inspire staff and deliver value
  • Enhance your leadership abilities by leveraging your emotional awareness
  • Employ effective delegation to train, empower, and raise levels of accountability
  • Engage your staff through effective communication and a culture of inclusion
  • Build effective teams able to accommodate real-world challenges

Course Overview

The Challenge of IT Management

  • Transitioning into management with a new management identity
  • Adopting best practices for an IT environment
  • Fostering a culture of inclusion in a world of diversity

Developing Management Excellence

  • Explaining the manager’s need for new concepts of management
  • Building managerial competencies
  • Applying modern leadership styles that provide value

Managing with Multiple Intelligences

Engaging and controlling your emotions

  • Gaining knowledge and insight from the discipline of multiple intelligences
  • Leveraging emotional awareness to augment your personal leadership style
    • Empowering your staff for increased success and long-term growth
    • Leading by example

Delegating for Empowerment

Cultivating commitment and accountability

  • Inspiring collaborative partnerships
  • Working with the strengths of your staff

Following a proven step-by-step process

  • Planning your delegation and defining the task
  • Assigning the task to individuals or teams
  • Determining tracking and follow-up
  • Negotiating shared expectations
  • Setting ground rules within your team

Facilitating Success for IT Teams

Leveraging team synergy

  • Creating a team state of mind
  • Facilitating team-building activities

Enhancing team communication

  • Applying a three-level model for team building
  • Harnessing the power of dynamic and diverse teams
  • Cutting across organizational units, time zones and geographic boundaries
  • Overcoming the hidden overheard of separation

Reinforcing and Redirecting Performance through Coaching

Managing day-to-day performance

  • Selecting suitable performance measures that work in a technical environment
  • Applying a continuous appraisal approach
  • Strengthening performance by integrating coaching and appraisal techniques

Minimizing disruptions in the workplace

  • Recognizing and addressing ineffective performance
  • Employing constructive feedback as a means of focusing positive behaviors

Other Available Dates for this Course

Virtual Classroom Live
November 22, 2021

3 days    9:00 am EST - 4:30 pm EST
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Virtual Classroom Live
January 05, 2022

3 days    9:00 am EST - 4:30 pm EST
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Classroom Live
January 05, 2022

New York, NY
3 days    9:00 am EST - 4:30 pm EST
view class details and enroll