This course runs for a duration of 5 Days.
The class will run daily from 8:30 am EST to 5:00 pm EST.
Class Location: Raleigh - Raleigh, NC.
Space is limited. Enroll today.Enroll Now
This is the ITIL course that leads to the ITIL Expert in IT Service Management certification. In this course, you'll be immersed in the contents of the ITIL publications. You'll focus on business, management, and supervisory objectives, purposes, processes, functions, and activities. You will examine the interfaces and interactions between the processes covered in the Service Lifecycle. This course is designed using a case study-based approach to learning the core disciplines of the ITIL best practices.
What You'll Learn
Who Needs to Attend