This course runs for a duration of 3 Days.
The class will run daily from 9:00am CST to 5:00pm CST.
Class Location: Bloomington - Bloomington, MN.
NOTE: This course is only available by customer request. If you are interested in taking this course, please call 651-905-3729 or submit a request for a date.
In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service design stage of the service lifecycle. You will cover management and control of the activities and techniques within the service design stage, not the detail of each of the supporting processes. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practices, and it positions you to successfully complete the associated exam.
What You'll Learn
Who Needs to Attend
Course Comments