This course runs for a duration of 3 Days.
The class will run daily from 9:00am CST to 5:00pm CST.
Class Location: Knowledge Transfer - Eagan, MN.
About this course
This three-day instructor-led course is aimed at database professionals who manage Business Intelligence (BI) operations. This course looks at various options that provide the ability of business users to analyze data and share their findings, starting with managed BI data sources and expanding to personal and external/public data sources.
Audience profile
The primary audience for this course are business intelligence professionals.
The secondary audiences for this course are technically proficient business users.
At course completion
After completing this course, students will be able to:
Module 1: Introduction to Operational Management in BI SolutionsOperational management of BI solutions is on the increase. An organization’s need for information, coupled with the timely delivery of this information, means that IT departments are placing as much emphasis on operational frameworks to support BI solutions, as they are on the development outcomes. With the development of BI solutions complete, the right processes and people should be in place to ensure that the solution delivers. You should also use supporting technologies to ensure smooth operations. Furthermore, developing a supporting logging and troubleshooting framework can aid the debugging and resolution of BI issues. The aforementioned are brought together within a single operational management framework that enables a cohesive and proactive approach to managing the BI solution in the production environment. It also ensures the continued operation of the solution, while providing a structured approach to solving BI issues.Lessons
Lab : Introduction to Operational Management in BI Solutions
After completing this module, you will be able to:
Module 2: Configuring BI ComponentsThe correct configuration of the BI components within the SQL Server product stack will have a big impact on the stability and performance of the overall BI solution. Configuring components by using best practice will enable the BI operations team to rule out the data platform as a root cause of issues that occur within the environment. Defining standards for server builds can help the effectiveness of the team to resolve issues in a known configured environment. Equally, understanding the type of architecture that a BI solution is implemented in will drive the standards for a given architecture.Lessons
Lab : Configuring BI Components
After completing this module, you will be able to:
Describe SharePoint BI environments
Module 3: Managing Business Intelligence SecurityManaging the security of data within an organization should be the first priority for any operational team. Not only could the ramifications of a data leak lead to commercial losses, but there may also be legal and financial penalties that could have wider implications for the business. It is very important that the business intelligence (BI) operations team takes a holistic approach to securing the data. Considerations should include the physical security of the data, in addition to protection at an operating system or SQL Server level. Transfer of data to other sites and data at rest may have to be protected. In these cases, encryption components come into play. Meeting compliance requirements may force a business to track activity on SQL Servers, or provide access to data by using auditing.Lessons
Lab : Managing Business Intelligence Security
After completing this module, you will be able to:
Module 4: Deploying BI SolutionsDeploying BI solutions is a discrete part of the BI development life cycle. The BI operations team will be called upon to support the development team during the deployment. The aim is to successfully create the solution within a production environment for operational use. The presence of nonproduction environments provides the opportunity to practice the deployments before they are conducted on a production server, so that the deployments can run smoothly. A variety of tools and practices can be used to aid deployments. Each method has its own benefits and can be used in any environment. Understanding the tools that are available and the benefits they offer will help you to pick the right tool for the job and aid deployment.Lessons
Lab : Deploying BI Solutions
After completing this module, students will be able to:
Module 5: Logging and Monitoring in BI OperationsThe main aim of any operations team is to ensure the continued service of key applications that are used within the business—more organizations are seeing a BI solution as a critical application for ensuring success. Therefore, the BI operations team should implement a proactive approach to overseeing the general health of the servers and services that are being used. This will involve employing a number of technologies that can log the operations of a service to proactively manage any potential problems that are identified. There will be times when the BI operations team will have to be reactive, using monitoring tools to help identify the root cause of any potential issues.Lessons
Lab : Monitoring BI Solutions
After completing this module, you will be able to:
Module 6: Troubleshooting BI SolutionsThe task of trying to troubleshoot failed BI solutions can be complex. It requires an understanding of the environments in which the BI solution is hosted, and an understanding of the workloads that take place during the life cycle of the solution. Troubleshooting can be made easier if the BI operations team has established defined standards for different tiers of servers for the configuration, security, and deployment of the solution. Standards create a baseline environment for the servers and the solution so that the BI operations team have a clear understanding of the environment that they are troubleshooting. With this in place, when an issue is reported to the operations team, they can adopt a structured troubleshooting approach that means they can resolve the issue, and understand the root cause—this leads to a long-term fix. As these issues are occurring within live environments, it is prudent to follow a process that is in line with operational procedures, so that you set the expectations for resolving an issue. This will typically involve applying a fix that follows either standard operating procedures or emergency operating procedures.Lessons
Lab : Troubleshooting BI Solutions
At the end of this module, you will know the correct approach for troubleshooting:
Module 7: Performance Tuning BI QueriesIn this course, you have seen many of the operational activities that take place in an organization—they will often lead to the provision of a long-term solution to an issue that has been occurring in a BI environment. Sometimes, however, changes to resolve an issue that are made by the BI operations team, such as optimizing the BI platform, may not have the desired results. When the BI operations team are satisfied that they have exhausted all areas in attempting to resolve an issue, they might need to work with the development team to look at tuning the query aspects of the BI solution to improve performance. Many BI operations make extensive use of queries, and it might be necessary to look at these queries in more depth to improve performance. The BI operations team would also have to discuss taking advantage of BI component features to help in performance. For example, a suggestion might be made that Reporting Services snapshots could be used to help performance. However, the development team would need consulting to understand the impact of using such functionality on the overall solution.Lessons
Lab : Performance Tuning a BI Solution
After completing this module, you will be able to:
Remediate performance problems
In addition to their professional experience, students who attend this training should already have the following technical knowledge:
Some basic knowledge of data warehouse schema topology (including star and snowflake schemas)
Some exposure to basic programming constructs (such as looping and branching)
An awareness of key business priorities such as revenue, profitability, and financial accounting is desirable.
Familiarity with SharePoint Server and Microsoft Office applications – particularly Excel
Course Comments
Now Available in MOC On-Demand
As a Microsoft Certified Managed Partner, KTCS is excited to be among the first to offer this new learning product and delivery option. Enroll in our Self Paced option above to being your MOC On-Demand Training.
What is MOC On-Demand Training?
MOC On-Demand is an IT training solution designed around your schedule, budget, and learning needs. With MOC On-Demand, you can grow your knowledge and understanding of technical subjects and Microsoft technologies at a time and place that is convenient for you. MOC On-Demand combines high-quality video, reading, live hands-on labs and knowledge checks in a self-paced format to help you build skills on Microsoft technologies as your schedule allows—all at once or five minutes at a time. The modular, self-directed course structure adapts to your learning needs and learning style.
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