IBM Sterling Selling and Fulfillment Foundation Order Mngmnt Fundamentals

3 Days

Description

This course provides students with an understanding of how to configure order management rules and administer the order fulfillment process using IBM® Sterling Selling and Fulfillment Foundation. This course is primarily designed for Hub and Enterprise administrative users of Sterling Selling and Fulfillment Foundation.

This course begins with an introduction to order and inventory management and then explains some sales order specific configurations. The course then proceeds to describe sourcing and scheduling of orders, rules related to order fulfillment, and payment and the configuration of service capacity. The course concludes with an explanation of return orders.

Audience

This intermediate course is designed to enable Hub and Enterprise users of the 9.2.1 release of Sterling Selling and Fulfillment Foundation, to configure Sales Order Management Rules and Administer the Order Fulfillment Process.

Objectives

  • Configure rules related to inventory in the Global Inventory Visibility application of IBM Sterling Selling and Fulfillment Foundation.
  • Configure business rules related to Sales Order management including, Order creation, modification, and monitoring in the Distributed Order Management application of Sterling Selling and Fulfillment Foundation.
  • Configuring Sourcing and Scheduling Rules for an Order.
  • Configure rules related to Resource Pools and resource capacity to fulfill service requests.
  • Configure Payment Processing related rules such as payment types, financial rules, authorization and invoicing rules.

No Upcoming Public Classes

There are currently no public events available for this course. However, you can submit a request for a new date and we will try our best to get you into a IBM Sterling Selling and Fulfillment Foundation Order Mngmnt Fundamentals class.

Private Training Available
No date scheduled, don’t see a date that works for you or looking for a private training event, please call 651-905-3729 or submit a request for further information here.
request a private session or new date

Course Overview

  • Course Overview
    • Unit 1: Order Management Basics
      • Lesson 1.1: Order Management Overview
      • Lesson 1.2: Inventory Management
        • Exercise 1.2.1: Inventory Management
    • Unit 2: Order-related Configuration
      • Lesson 2.1: Sales Order Specific Configuration
        • Exercise 2.1.1: Sales Order Specific Configuration
      • Lesson 2.2: Sourcing and Scheduling Rules Configuration
        • Exercise 2.2.1: Sourcing and Scheduling Rules Configuration
      • Lesson 2.3: Order Fulfillment Rules Configuration
        • Exercise 2.3.1: Fulfilling an Order
    • Unit 3: Service Capacity Configuration
      • Lesson 3.1: Service Capacity Configuration
        • Exercise 3.1.1: Create a Resource Pool
    • Unit 4: Payment Rules Configuration
      • Lesson 4.1: Payment Rules Configuration
        • Exercise 4.1.1: Process Payments and Create Invoices
    • Unit 5: Managing Returns
      • Lesson 5.1: Managing Returns
        • Exercise 5.1.1: Managing Returns
    • Course Wrap Up

No Upcoming Public Classes

There are currently no public events available for this course. However, you can submit a request for a new date and we will try our best to get you into a IBM Sterling Selling and Fulfillment Foundation Order Mngmnt Fundamentals class.

Private Training Available
No date scheduled, don’t see a date that works for you or looking for a private training event, please call 651-905-3729 or submit a request for further information here.
request a private session or new date

Prerequisites

You should have completed:

  • Sterling and Fulfillment Suite Participant Modeling and User Security 
  • IBM Sterling Selling and Fulfillment Foundation - Process Modeling 
  • IBM Sterling Selling and Fulfillment Foundation Item and Pricing Configuration

No Upcoming Public Classes

There are currently no public events available for this course. However, you can submit a request for a new date and we will try our best to get you into a IBM Sterling Selling and Fulfillment Foundation Order Mngmnt Fundamentals class.

Private Training Available
No date scheduled, don’t see a date that works for you or looking for a private training event, please call 651-905-3729 or submit a request for further information here.
request a private session or new date