DAY ONE

• Introductions
• Directive vs. Collaborative Management
• Classic Brainstorming
• Risk Assessment & Impact/Probability Grid
• Exercise - Collaborative Risk Assessment
• Team Contract
• Exercise - Team Contract
• Parking Lot
• Thinking Styles & Project Teams
• Exercise - Thinking Styles
• Learning Styles & Project Teams
• Exercise - Learning Styles
• Exercise - Personal Coat of Arms
• The Effective Project Team
• Exercise - Team Effectiveness
• Mind Mapping
• Exercise - Mind Mapping
• Project Management & Team Processes
• Stages of Team Development
• Effective Listening
• Exercise - Effective Listening
• Visual Recording
• Exercise - Self-Assessment

DAY TWO

• Constructive Feedback
• Exercise - Constructive Feedback
• Affinity Diagramming
• Exercise - Affinity Diagramming
• Multi-voting/Nominal Group Technique
• Exercise - Nominal Group Technique
• Interrelationship Digraph
• Exercise - Interrelationship Digraph
• Impact/Difficulty Grid
• Decision Matrix
• Exercise - Decision Matrix
• Types of Conflict
• Thinking Styles Conflicts
• Approaches to Handling Conflict
• Conflict Resolution
• Exercise - Conflict Resolution