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Course Introduction - Overview
- Course Goal and Objectives
- Course Flow
- Additional References
- Your Training Curriculum
Module 1: Cisco Unified Communications Systems Introduction - Lesson 1: Introducing the Cisco Unified Communications System
- Lesson 2: Understanding Cisco Unified Communications Applications
Module 2: Traditional Telephony Operations - Lesson 1: Understanding Traditional Telephony
- Lesson 2: Introducing Analog Circuits
- Lesson 3: Introducing Digital Circuits
Module 3: VoIP Fundamentals - Lesson 1: Understanding Packetization
- Lesson 2: Introducing VoIP Signaling Protocols
- Lesson 3: Implementing VLANs, Trunks, and Inter-VLAN Routing
- Lesson 4: Preparing the Network to Support Cisco Unified Communications
- Lesson 5: Connecting a VoIP System to a Service Provider Network
- Lesson 6: Understanding Call Setup and Digit Manipulation
- Lesson 7: Describing QoS
Module 4: Cisco Unified Communications Manager Express Implementation - Lesson 1: Introducing Cisco Unified Communications Manager Express
- Lesson 2: Defining Ephone-dn and Ephone
- Lesson 3: Configuring Cisco Unified Communications Manager Express to Support Endpoints
- Lesson 4: Implementing Basic Voice Features
- Lesson 5: Maintaining a Cisco Unified Communications Manager Express System
Module 5: Cisco Unity Express Implementation - Lesson 1: Introducing Cisco Unity Express
- Lesson 2: Implementing Cisco Unity Express
Module 6: Cisco Smart Business Communications System Implementation - Lesson 1: Introducing the Cisco Smart Business Communications System
- Lesson 2: Implementing the Cisco Smart Business Communications System Voice Features
- Lesson 3: Implementing Additional Cisco Smart Business Communications System Features
- Lesson 4: Maintaining a Cisco Smart Business Communications System
Lab Outline - Lab 2-1: Demonstrate Voice Theory
- Lab 3-1: Prepare the Infrastructure to Support Cisco Unified Communications
- Lab 3-2: Configure POTS Dial Peers
- Lab 3-3: Configure VoIP Dial Peers
- Lab 3-4: Implement Cisco AutoQoS
- Lab 4-1: Configure Cisco Unified Communications Manager Express to Support Endpoints
- Lab 4-2: Implement Basic Voice Features
- Lab 4-3: Manage a Cisco Unified Communications Manager Express System
- Lab 5-1: Configure Cisco Unity Express
- Lab 6-1: Implement the Cisco Smart Business Communications System
- Lab 6-2: Implement Additional Cisco Smart Business Communications System Features
- Lab 6-3: Maintain Cisco Smart Business Communications System
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