Knowledge Transfer Microsoft Certified Training Partner CTEC
Knowledge Transfer is a Microsoft Certified Gold Partner
Microsoft Certified Gold Training Partner
Search for a Course Topic:
Public Courses
Corporate Services & Training
 

 

 



 Course Search
Keyword
Course #
State

 Training Delivery
 
Training Delivery
Custom Curriculum
Course List
 
 Main Menu
 
Home
View Courses
Site Index
 
 


TSHOOT Troubleshooting and Maintaining Cisco IP Networks Overview


Module 1: Planning Maintenance for Complex Networks

Lesson 1: Applying Maintenance Methodologies

  • Maintenance Models and Methodologies
  • Models, Procedures, and Supporting Tools

Lesson 2: Common Maintenance Processes and Procedures

  • Essential Network Maintenance Tasks
  • Maintenance Planning
  • Change Control
  • Documentation
  • Disaster Recovery
  • Network Monitoring and Performance Measurement

Lesson 3: Network Maintenance Tools, Applications, and Resources

  • Fundamental Tools
  • Documentation Tools
  • Disaster Recovery Tools
  • Network Monitoring Tools
  • Performance Measurement Tools

Lab 1-1: Lab Access

Module 2: Planning Troubleshooting Processes for Complex Enterprise Networks

Lab 2-1: Introduction to Troubleshooting

Lesson 1: Lab 2-1 Debrief

  • Review and Verification
  • Consolidation

Lesson 2: Applying Troubleshooting Methodologies

  • Troubleshooting Principles
  • Structured Network Troubleshooting
  • Common Troubleshooting Approaches
  • Troubleshooting Case Study

Lesson 3: Planning and Implementing Troubleshooting Procedures

  • Network Troubleshooting Procedures
  • Reporting, Defining, and Assigning Problems
  • Gathering Relevant Information
  • Analysis of the Gathered Information
  • Proposing and Eliminating Problem Causes
  • Proposing Hypotheses
  • Testing and Verifying a Proposed Hypothesis
  • Wrapping Up the Process

Lesson 4: Integrating Troubleshooting into the Network Maintenance Process

  • Troubleshooting and Network Maintenance
  • Documentation
  • Creating a Baseline
  • Communication
  • Change Control

Module 3: Maintenance and Troubleshooting Tools and Applications

Lesson 1: Assembling a Basic Diagnostic Toolkit Using Cisco IOS Software

  • Selecting and Filtering Information
  • Connection Testing
  • Hardware Diagnostics

Lesson 2: Using Specialized Maintenance and Troubleshooting Tools

  • Troubleshooting and Supporting Tools
  • Traffic Capturing
  • Statistics Gathering and Traffic Accounting
  • Notification

Lab 3-1: Maintenance and Troubleshooting Tools

Lesson 3: Lab 3-1 Debrief

  • Review and Verification
  • Consolidation

Module 4: Maintaining and Troubleshooting Campus Switching-Based Solutions

  • Lesson 1: Troubleshooting VLANs
  • LAN Switching Operation
  • Switch Data Structures

Lesson 2: Troubleshooting Spanning Tree

  • Spanning Tree and Rapid Spanning Tree
  • Analyzing the Spanning-Tree Topology
  • Spanning-Tree Failures
  • EtherChannel Operation

Lab 4-1: Layer 2 Connectivity and Spanning Tree

Lesson 3: Lab 4-1 Debrief

  • Review and Verification
  • Consolidation

Lesson 4: Troubleshooting Switched Virtual Interfaces and Inter VLAN Routing

  • Inter-VLAN Routing and Multilayer Switching
  • Switched Virtual Interfaces and Routed Ports

Lesson 5: Troubleshooting FHRPs

  • Using HSRP for First-Hop Redundancy
  • Verifying HSRP Operation
  • Using VRRP and GLBP as Alternatives to HSRP

Lab 4-2: Layer 3 Switching and First-Hop Redundancy

Lesson 6: Lab 4-2 Debrief

  • Review and Verification
  • Consolidation

Lesson 7: Troubleshooting Performance Problems on Switches

  • Troubleshooting Physical and Data Link Layer Problems
  • Troubleshooting TCAM Problems
  • Troubleshooting High CPU Load on Switches

Lesson 8: References to Additional Campus Switching Technologies in E-Learning

  • Preview of E-Learning on Campus Switching Technologies

Module 5: Maintaining and Troubleshooting Routing-Based Solutions

Lesson 1: Troubleshooting Network Layer Connectivity

  • Layer 3 Connectivity Overview
  • Layer 3 Data Structures
  • Layer 3 to Layer 2 Mapping

Lesson 2: Troubleshooting EIGRP

  • EIGRP Data Structures
  • EIGRP Information Flow
  • Cisco IOS EIGRP Commands

Lab 5-1: Layer 3 Connectivity and EIGRP

Lesson 3: Lab 5-1 Debrief

  • Review and Verification
  • Consolidation

Lesson 4: Troubleshooting OSPF

  • OSPF Data Structures
  • OSPF Information Flow Inside an Area
  • OSPF Information Flow from Area to Area
  • OSPF Cisco IOS Commands

Lesson 5: Troubleshooting Route Redistribution

  • The Route Redistribution Process
  • Verifying Redistribution

Lab 5-2: OSPF and Route Redistribution

Lesson 6: Lab 5-2 Debrief

  • Review and Verification
  • Consolidation

Lesson 7: Troubleshooting BGP

  • BGP Data Structures
  • BGP Routing Information Flow
  • BGP Cisco IOS Commands

Lab 5-3: Border Gateway Protocol

Lesson 8: Lab 5-3 Debrief

  • Review and Verification
  • Consolidation

Lesson 9: Troubleshooting Performance Problems on Routers

  • Troubleshooting High CPU
  • Understanding Cisco IOS Switching Paths
  • Troubleshooting Router Memory Issues

Lab 5-4: Router Performance

Lesson 10: Lab 5-4 Debrief

  • Review and Verification
  • Consolidation

Lesson 11: References to Additional Troubleshooting on NAT and DHCP in E-Learning

  • Preview of E-Learning on Additional Routing Technologies

Module 6: Maintaining and Troubleshooting Network Security Solutions

Lesson 1: Troubleshooting Security Features

  • Network and Device Security

Lab 6-1: Introduction to Network Security

Lesson 2: Lab 6-1 Debrief

  • Review and Verification
  • Consolidation

Lesson 3: Security Features Review

  • Troubleshooting Transport Layer Problems
  • Cisco IOS Firewall
  • Authentication, Authorization, and Accounting

Lab 6-2: Cisco IOS Security Features

Lesson 4: Lab 6-2 Debrief

  • Review and Verification
  • Consolidation

Lesson 5: References to Additional Security Troubleshooting in E-Learning

  • Preview of E-Learning on Additional Security Troubleshooting

Module 7: Maintaining and Troubleshooting Integrated, Complex Enterprise Networks

Lesson 1: Troubleshooting Complex Environments

  • Troubleshooting Complex Networks
  • Introduction to Lab 7-1, Troubleshooting Complex Environments

Lab 7-1: Troubleshooting Complex Environments

Lesson 2: Lab 7-1 Debrief

  • Review and Verification
  • Consolidation

Lab Outline

  • Lab 1-1: Lab Access
  • Lab 2-1: Introduction to Troubleshooting
  • Lab 3-1: Maintenance and Troubleshooting Tools
  • Lab 4-1: Layer 2 Connectivity and Spanning Tree
  • Lab 4-2: Layer 3 Switching and First-Hop Redundancy
  • Lab 5-1: Layer 3 Connectivity and EIGRP
  • Lab 5-2: OSPF and Route Redistribution
  • Lab 5-3: Border Gateway Protocol
  • Lab 5-4: Router Performance
  • Lab 6-1: Introduction to Network Security
  • Lab 6-2: Cisco IOS Security Features
  • Lab 7-1: Troubleshooting Complex Environments

 

View Printer Friendly Page


To Inquire About Future Classes

Request a class date

if one is not scheduled.



Comments on the Course

We accept Cisco training credits!