Create agents in Microsoft Copilot Studio (PL-7008) Virtual Classroom Live May 15, 2026

Course Overview

1 - Get started with Microsoft Copilot Studio

• Get started working with environments
  Create agents and work with the Microsoft Copilot Studio interface
  Create agents in Microsoft Copilot Studio
  Create topics
  Enhancing productivity with Generative AI
  Test your agents
  Publish agents and analyze performance

2 - Manage topics in Microsoft Copilot Studio

• Work with agent topics
  Bot Framework Skills
  Branch a topic
  Create topics for existing support content
  Work with system fallback topics
  Manage topics

3 - Work with entities and variables in Microsoft Copilot Studio

• Work with entities
  Custom entities
  Use entities in conversations
  Work with variables
  Reuse variables across topics

4 - Enhance Microsoft Copilot Studio agents

• Use Power Automate to add actions
  Agent actions
  Transfer conversations to agents by using Omnichannel for Customer Service
  Create topics for existing support content
  Trigger types
  Analyze agent performance

5 - Create an agent with Microsoft Copilot Studio and Dataverse for Teams

• Create your first agent
  Create and modify topics
  Add inputs, variables, and conditions
  Call an action to pull in Dataverse for Teams data
  Publish and share your new agent

Prerequisites

Candidates for this credential should be familiar with data modeling concepts in Microsoft Dataverse and with Copilot Studio.