651-905-3729 Microsoft Silver Learning Partner EC Counsel Reseller compTIA Authorized Partner

Design Thinking Fundamentals Virtual Classroom Live May 13, 2024

Price: $750

This course runs for a duration of 2 Days.

The class will run daily from 10 AM ET to 5 PM ET.

Class Location: Virtual LIVE Instructor Led - Virtual Live Classroom.

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Description

This course teaches participants how to lead a design thinking session that is human-centered, innovative and successful. The course guides users through the five key stages of design thinking: empathize, define, ideate, prototype, and test.

Participants learn how to understand problems from a customer's perspective, how to create a point of view on the identified problems, how to effectively brainstorm new ideas, and how to create prototypes to test new ideas before investing too much time or money.

This course is targeted to a range of professionals, including business leaders and designers who want to lead design thinking sessions and generalists who want a new approach to strategic problem-solving.

Course Overview

Overview of Design Thinking

  • What is Design Thinking?
  • Relationship to Lean or Agile Processes
  • Innovative Design Thinking Spaces
  • Virtual Whiteboards
  • When is Design Thinking Useful?
  • Four Skills of Good Design Thinking Leaders
  • The Design Thinking Mindset
  • The Design Thinking Process

Empathize

  • The Importance of Empathy
  • Identify Stakeholders
  • Interview Preparation
  • Stakeholder Interviews
  • Biggest Challenges of Interviews
  • Field Studies
  • Pros and Cons of Field Studies
  • Forms of Data Collection
  • Unpacking the Empathy
    • Story Share-and-Capture
    • Empathy Map

Define

  • Conceptualizing and Defining
  • Synthesis
  • Point of View
  • How / Why Laddering
  • Experience / Journey Mapping
  • The Sweet Spot for Innovation
  • 2 x 2 Matrix
  • The Role of Ambiguity in Design Thinking
  • The Problem / Mission Statement

Ideate

  • What is Ideation?
  • Managing Creative Flow
  • Stoke Activities
  • Facilitate a Brainstorm
  • Yes, And! Brainstorm
  • Brainstorm Selection
  • "How Might We" Questions

Prototype

  • Prototyping
  • Identify a Variable
  • Paper Prototyping
  • Wireframes
    • What is a wireframe?
    • Low-Fidelity Wireframes
    • High-Fidelity Wireframes

Test

  • Testing
  • Testing with Users
  • Select Users for the Testing
  • Find an Environment
  • Choose a Facilitation Style
  • Choose a Facilitator
  • Choose Observers
  • Feedback Capture Matrix
  • Common Metrics

Other Available Dates for this Course

Virtual Classroom Live
June 13, 2024

$750.00
2 Days    10 AM ET - 5 PM ET
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