Introduction to Human-Centered Design Virtual Classroom Live September 16, 2021

Price: $600

This course runs for a duration of 1 Day.

The class will run daily from 8:30 am EST to 4:30 pm EST.

Class Location: Virtual LIVE Instructor Led - Virtual Live Classroom.

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Space is limited. Enroll today.

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Description

Human-centered design (HCD) is a mindset that approaches problem-solving with a focus on the users. It requires that projects begin from a place of empathy to make sure what’s created is something people need. The goal of HCD is a product or service that meets these needs in the long run or seeks to improve the experience of something already in existence.

This human-centered design course will teach you techniques and tools for staying user-centered. You will learn a straightforward process for inspiration, ideation, and implementation and work through the practical application of an HCD process - even if “design” is not part of your job title.

Audience:

This human-centered design course is designed for product teams and designers seeking to develop better products that solve the real-world problems of their customers. Some titles that may find this course particularly beneficial include:

  • Product Designers
  • Product Managers
  • Product Developers
  • Product Owners
  • UX Designers
  • UX Researchers
  • Customer Experience Strategists
  • Service Designers
  • Instructional Designers
  • Corporate Strategists
  • Product/Business Analysts

In the class you will learn how to:

  • Accelerate your discovery and innovation process
  • Better understand your customers and their needs and desires
  • Increase your company's competitive advantage
  • Reduce risk by designing for agile development
  • Design products that both improve people’s lives and improves your bottom line

Course Overview

Introduction: What are the ways to use Human-Centered Design if I’m not a Designer?

  • HCD Overview and Origination
  • Different models
  • Why the user is so important
  • Exercise: Identify current company problems that could be addressed with an HCD approach.

Step 1: Inspiration

  • The beginner's mindset is key
  • Learning from users
  • Throwing away assumptions
  • Staying open to the possibilities
  • Cultivating curiosity
  • What people think, say, and do.
  • Interview techniques
  • Sitting with your ideas
  • Exercise: Identifying your user
  • Exercise: The discovery process

Step 2: Ideation

  • Collecting your ideas
  • Removing the limits
  • Why “ridiculous” is a good thing
  • Brainstorming has a bad rap
  • Keeping it simple
  • Building on ideas
  • Establishing a shared framework
  • Solution-focused, not problem-focused
  • How to “see” an idea
  • Keeping the users involved
  • When to cut your loss
  • Exercise: How to build on ideas

Stage 3: Implementation

  • Delivery
  • Pilot testing
  • Iteration
  • Continued feedback
  • Determining long-term impact
  • Measuring the impact
  • Exercise: Tips to evaluate and measure

Practical Application

  • Getting starting with a micro project
  • Evaluating a menu of ideas
  • Getting buy-in
  • Tips for testing
  • Exercise: How to have better meetings

Why HCD Matters

  • Reduce Risk
  • Create what people truly need
  • Stay User Focused
  • Think outside YOUR box
  • Minimize confusion

Other Available Dates for this Course

Virtual Classroom Live
April 19, 2021

$600.00
1 Day    8:30 am EST - 4:30 pm EST
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Classroom Live
May 10, 2021

Minneapolis, MN
$600.00
1 Day    8:30 am CST - 4:30 pm CST
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Virtual Classroom Live
May 21, 2021

$600.00
1 Day    8:30 am EST - 4:30 pm EST
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Virtual Classroom Live
June 04, 2021

$600.00
1 Day    8:30 am EST - 4:30 pm EST
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Classroom Live
June 28, 2021

Pittsburgh, PA
$600.00
1 Day    8:30 am EST - 4:30 pm EST
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Classroom Live
July 09, 2021

Philadelphia, PA
$600.00
1 Day    8:30 am EST - 4:30 pm EST
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Virtual Classroom Live
July 23, 2021

$600.00
1 Day    8:30 am EST - 4:30 pm EST
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Virtual Classroom Live
August 13, 2021

$600.00
1 Day    8:30 am EST - 4:30 pm EST
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Classroom Live
August 16, 2021

Portland, OR
$600.00
1 Day    8:30 am PST - 4:30 pm PST
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Classroom Live
September 27, 2021

Detroit, MI
$600.00
1 Day    8:30 am EST - 4:30 pm EST
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Classroom Live
October 15, 2021

San Mateo, CA
$600.00
1 Day    8:30 am PST - 4:30 pm PST
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Virtual Classroom Live
October 18, 2021

$600.00
1 Day    8:30 am EST - 4:30 pm EST
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Virtual Classroom Live
November 12, 2021

$600.00
1 Day    8:30 am EST - 4:30 pm EST
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Classroom Live
November 22, 2021

Austin, TX
$600.00
1 Day    8:30 am CST - 4:30 pm CST
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Virtual Classroom Live
December 02, 2021

$600.00
1 Day    8:30 am EST - 4:30 pm EST
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Classroom Live
December 16, 2021

Chicago, IL
$600.00
1 Day    8:30 am CST - 4:30 pm CST
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