This course runs for a duration of 3 days.
The class will run daily from 9:00 am EST to 4:30 pm EST.
Class Location: Toronto - Toronto, ON.
Space is limited. Enroll today.Enroll Now
In this IT management skills training course, you will gain the skills to manage an IT environment, learn to lead with vision, motivate and empower with passion, facilitate effective communication, and delegate with clarity. Managing in an IT environment can greatly differ from traditional management practices. This course will provide the key skills and behaviors needed to get the most from your technical staff.
Key Features of this IT Management Skills Training Course:
You Will Learn How To:
The Challenge of IT Management
Developing Management Excellence
Managing with Multiple Intelligences
Engaging and controlling your emotions
Delegating for Empowerment
Cultivating commitment and accountability
Following a proven step-by-step process
Facilitating Success for IT Teams
Leveraging team synergy
Enhancing team communication
Reinforcing and Redirecting Performance through Coaching
Managing day-to-day performance
Minimizing disruptions in the workplace