SDWOTS: Cisco SD-WAN Operations Troubleshooting and Best Practices Virtual Classroom Live August 17, 2026

Price: $4,400

This course runs for a duration of 5 Days.

The class will run daily from 10 AM ET to 6 PM ET.

Class Location: Virtual LIVE Instructor Led - Virtual Live Classroom.

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Description

This five-day course covers deployment options, troubleshooting workflows, and operational best practices for Cisco Catalyst SD-WAN version 20.18.x. Cisco Catalyst SD-WAN simplifies WAN operations, enhances security, and improves application performance across any transport (MPLS, Broadband, LTE, VSAT). Learners will design, configure, and operate Catalyst SD-WAN from Day 0 provisioning to advanced troubleshooting, policy control, and application visibility. Reference platforms include WAN Edge routers (vEdge and cEdge) running Cisco IOS-XE 17.18.x and Catalyst SD-WAN Manager (formerly vManage).

Catalyst SD-WAN enables agility, security, and cost optimization for modern enterprises. This course emphasizes proactive troubleshooting, AI-driven insights, Splunk-based observability, and automation to reduce MTTR and improve operational resilience. Sustainability note: Cloud-managed orchestration reduces hardware overhead and operational energy footprint.The course qualifies for 40 Cisco Continuing Education Credits (CE).

Course Objectives:

Upon completing this course, the learner will be able to meet these overall objectives:

Deploy Cisco Catalyst SD-WAN Manager, Controller, Validator, and WAN Edge devices
Configure SD-WAN environment and templates
Implement Zero-Touch Provisioning (ZTP) and Plug-and-Play
Apply SD-WAN security policies and segmentation
Configure centralized and localized policies for QoS and AppQoE
Troubleshoot control and data plane issues using advanced tools
Integrate Cisco Secure Access DNS Security for Secure Internet Access
Automate operations using REST API and Python scripting
Integrate Splunk for observability and security analytics
Apply best practices for multi-tenant deployments and Cloud OnRamp

The primary audience for this course is as follows:

Engineering and Planning team evaluating WAN evolution
Personnel involved in SD WAN Design, Implementation and Operation
Network Operations team with SD WAN solution
Cisco partners who sell and support SD WAN solutions

Course Overview

Module 1: Cisco SD-WAN Introduction

Introduction and Background
SD-WAN Concepts
Solution Architecture Overview

Module 2: Cisco SD-WAN: Control Plane

Deploying SD-WAN Control Plane
SD-WAN Router Establishes Control Connection with vBond
Devices and Controllers Identities
Establishing the Control Plane
Cisco SD-WAN Control Plane Overlay Management Protocol (OMP)
Troubleshooting Control Connections

Module 3: Cisco SD-WAN: Data Plane

Establishing the Data Plane

Module 4: Templates

Module 5: Policy Framework

Control Policies
Building, Applying, and Processing Centralized Control Policies
Control, Data, Application Aware, VPN Membership, cFlowd, and Security Policies
Central and Local Control Policy
Central and Local Data Policy
Application Aware Policy
Creating a Centralized Policy
VPN Membership Policies
cFlowd Policy
Security Policies
Application Quality of Experience

Module 6: Data Plane Troubleshooting

Troubleshooting BFD and Data Plane Tunnels
BFD Troubleshooting
Control Connections Related Issues
Firewalls – Port Requirements
NAT – Related Problems
OMP
Security Configuration
ISP Problems with DSCP 48
cEdge: In-depth Datapath Debugging

Module 7: Troubleshooting Policies

Control Policy Failure Scenario No. 1
Control Policy Failure Scenario No. 2
Troubleshooting Data Policies and App-Route Policies
Centralized Policies – Points of Failure
Example 1: vManage Policy Deployment Failure
Example 2: Policy Deployment on vSmart
Example 3: Policy Deployment on vEdge
Example 4: Policy Deployment on cEdge
Tricky Problem

Module 8: Management and Operations

Customer Deployment
Use Case: Retail
Controller Deployment
Seamless Migration
Multi-Segment Overlay
Hub and Spoke Topology
Secure Internet Access
Cloud onRamp for SaaS
Cloud onRamp for IaaS
Redundancy

Module 9: SD-WAN Multi-Tenant

Appendix

Troubleshooting Common Issues
Interface Troubleshooting
Troubleshoot vManage Common Issues
Cisco SD-WAN Best Practices

Lab Outline:

Labs are designed to assure learners a whole practical experience, through the following practical activities:

Lab 0: Access the Lab Devices
- Task 1: Access the NterOne Lab
Lab 1: Onboard vSmart Controller
Lab 2: Prepare a vEdge Router for Onboarding
Lab 3: Prepare a cEdge Router for Onboarding
Lab 4: Add vEdge to vManage Inventory
Lab 5: Configure and Deploy vEdge Router Control-Plane
Lab 6: Configure and Deploy cEdge Router Control-Plane
Lab 7: Decommission a cEdge from vManage Inventory
Lab 8: Adding a cEdge to vManage Inventory
Lab 9: Configure and Deploy an Overlay Network
Lab 10: Exploring vManage GUI
Lab 11: Provision and Deploy vManage Feature Templates
- Task 1: Deploy Feature-Based Device Template
Lab 12: Provision and Deploy vManage CLI Templates
Lab 13: Provision and Deploy Policies (Part 1)
- Task 1: Modify Controller Distribution Using a Control Policy
- Task 2: Create a Hub and Spoke Control Policy
Lab 14: Provision and Deploy Policies (Part 2)
- Task 1: Create an Application Aware Routing Policy
- Task 2: Create a Service Chain Policy
- Task 3: Create Localized QOS Policies Using Feature Templates
Lab 15: Verifying and Troubleshooting Data Plane Issues
- Task 1: Verifying the Data Plane
- Task 2: Verifying BFD Information
- Task 3: Determining the Makeup of Network Traffic Using DPI
- Task 4: Simulating Flows
Lab 16: TLOC Extension
Lab 17: Troubleshooting Methods and Tools
- Task 1: Ping and Traceroute
- Task 2: vManage Alarms and Events
- Task 3: vShell
- Task 4: Viewing System Log Files
- Task 5: Enabling and View Debuf Output
Lab 18: Using the REST API and Python Scripting
- Task 1: Python Installation and Introduction
- Task 2: Examine and Run a Sample Python Script and View the Output
Lab 19: Deploy Multitenant vManage
- Task 1: Deploy Multitenant vManage
- Task 2: Install vManage Certificates
- Task 3: Add vBond Controller and Install Certificates
- Task 4: Add a Tenant in vManage
- Task 5: Access vManage as a Tenant

Prerequisites

The knowledge and skills that a learner should have before attending this course are as follows:

Familiarity with WAN Networks

Other Available Dates for this Course

Virtual Classroom Live
September 21, 2026

$4,400.00

5 Days 10 AM ET - 6 PM ET

Virtual Classroom Live
October 12, 2026