The Minute-Taker's Workshop is for those who find themselves called upon to take minutes but who have little knowledge on how to produce an accurate record of a meeting. You may be faced with ambiguous agreements, a vague agenda, interruptions, a poor chairperson or any number of difficult issues. This course provides practical guidance on how to overcome these and other problems and to take accurate minutes.
Introductions, Objectives and Agenda
Exercise and Discussion of Communication Styles
Definitions
Purpose of Minutes
Misconceptions about Minute-Taking
Valuable Minute-Taking Skills
What makes a meeting unsuccessful?
What makes a meeting successful?
Cycle of a Meeting
Typical Meeting Structure
Meeting Roles and Responsibilities
The Minute-Taker Before the Meeting
The Minute-Taker During the Meeting
The Minute-Taker After the Meeting
Common Questions
Useful Words for Minutes
Recording Decisions and Actions
Business English for Minutes
