651-905-3729 Microsoft Silver Learning Partner EC Counsel Reseller compTIA Authorized Partner

Conflict Management and Resolution Essentials

1 day

Description

Workplace conflict can lead to damaged relationships and poor productivity, but there are constructive ways for responding to conflict and preventing it from becoming destructive. Through realistic work scenarios provided in this conflict management and resolution training, this course provides the skills to identify emotional triggers that create conflict, apply proactive response techniques, and build an environment of cooperation.

Objectives

  • Recognize filters, lenses, and mistaken assumptions
  • Cope with challenging personalities
  • Open the door to resolving conflict without set expectations
  • Mediate conflict between coworkers

Upcoming Classes

Virtual Classroom Live
July 24, 2024

$750.00
1 day    9 AM ET - 4:30 PM ET
view class details and enroll
Virtual Classroom Live
September 19, 2024

$750.00
1 day    9 AM ET - 4:30 PM ET
view class details and enroll
Virtual Classroom Live
November 12, 2024

$750.00
1 day    9 AM ET - 4:30 PM ET
view class details and enroll
Virtual Classroom Live
January 13, 2025

$750.00
1 day    9 AM ET - 4:30 PM ET
view class details and enroll
Private Training Available
No date scheduled, don’t see a date that works for you or looking for a private training event, please call 651-905-3729 or submit a request for further information here.
request a private session or new date

Course Overview

Conflict Resolution Course Outline

  • Identifying conflict situations
  • Dealing with anger
  • Valuing, respecting and acknowledging personal boundaries
  • Clarifying personal boundaries that enable strong relationships

Upcoming Classes

Virtual Classroom Live
July 24, 2024

$750.00
1 day    9 AM ET - 4:30 PM ET
view class details and enroll
Virtual Classroom Live
September 19, 2024

$750.00
1 day    9 AM ET - 4:30 PM ET
view class details and enroll
Virtual Classroom Live
November 12, 2024

$750.00
1 day    9 AM ET - 4:30 PM ET
view class details and enroll
Virtual Classroom Live
January 13, 2025

$750.00
1 day    9 AM ET - 4:30 PM ET
view class details and enroll
Private Training Available
No date scheduled, don’t see a date that works for you or looking for a private training event, please call 651-905-3729 or submit a request for further information here.
request a private session or new date