651-905-3729 Microsoft Silver Learning Partner EC Counsel Reseller compTIA Authorized Partner

Design Thinking Boot Camp

2 days

Description

Design thinking is an over-used phrase and has accumulated quite a bit of misinformation in recent years. However, the original concepts behind design thinking are immensely valuable in today’s organizations as we seek solutions to complex problems. Arising from early visual design and ideation practices, design thinking has evolved over time into both a philosophy for solving complex problems as well as a concrete methodology for designing and building solutions. This design thinking course teaches you both.

During this fast-paced workshop, you will experience a hands-on journey through the design thinking process. Led by an expert with deep experience leading teams who design and build solutions in real-world environments, you and your peers will collaborate to define problems and solve them using design thinking techniques. You will learn a straightforward process for problem definition, ideation, teaming, testing solutions and applying the process of solution building in your own organizational environment.

Objectives:

  • The components of design thinking
  • How to define users and customers
  • Distinguishing symptoms, problems, and root causes
  • How to have repeatable “a-ha” moments
  • How to define a future state for solution paths
  • How to prototype rapidly
  • Agile practices for iteration
  • Keep human qualities at the center of the design
  • Apply design thinking to non-traditional roles

Audience:

This design thinking course is perfect for anyone involved in product development, which includes roles such as:

  • Product Managers
  • Product Directors
  • Business Analysts
  • Project Managers
  • L&D Professionals
  • UX/UI Designers
  • Graphic Designers
  • Visual Designers
  • Product Designers
  • Services Designers
  • Software Developers
  • Web Developers
  • Engineers
  • Entrepreneurs

Upcoming Classes

Virtual Classroom Live
August 12, 2024

$1,900.00
2 days    9 AM CT - 5 PM CT
view class details and enroll
Virtual Classroom Live
September 16, 2024

$1,900.00
2 days    11 AM CT - 7 PM CT
view class details and enroll
Virtual Classroom Live
October 17, 2024

$1,900.00
2 days    8 AM CT - 4 PM CT
view class details and enroll
Virtual Classroom Live
November 18, 2024

$1,900.00
2 days    9 AM CT - 5 PM CT
view class details and enroll
Virtual Classroom Live
December 16, 2024

$1,900.00
2 days    7:30 AM CT - 3:30 PM CT
view class details and enroll
Private Training Available
No date scheduled, don’t see a date that works for you or looking for a private training event, please call 651-905-3729 or submit a request for further information here.
request a private session or new date

Course Overview

Part 1: Introduction – What do we mean by design…and what are we thinking?

  1. Design thinking overview
  2. How structure and process apply to creativity
  3. The need to solve problems
  4. Types of problems, types of solutions
  5. Components of design thinking
  6. Human centrism: The importance of your users, customers, & consumers

Exercise: Who has the problem? Defining the user or customer

Part 2: Framing Problems

  1. What’s the problem, really?
  2. Discovering problems
  3. Technology problems and products
  4. OODA loops and backlogs
  5. Distinguishing symptoms, problems, and root causes
  6. Refining problem definition
  7. Repeatably finding “a-ha” moments

Exercise: Select a problem candidate

Exercise: Root cause analysis for isolating and defining a specific problem

Part 3: Divergent Ideation

  1. What is divergent thinking?
  2. Generating raw material
  3. Iterating on divergence
  4. Your north star: Human-centric solutions
  5. Using divergence to refine the problem space

Group exercise: Rapid ideation

Part 4: Convergent Ideation

  1. What is convergent thinking?
  2. Refinement and synthesis
  3. Defining a future state for solution paths
  4. Selecting solution candidates

Exercise: Revisiting your user persona and choosing the solution

Part 5: Testing Solution Candidates

  1. Agility overview
  2. Advice on prototyping
  3. How to prototype rapidly
  4. Collecting data
  5. Variables
  6. Rapid testing
  7. Iterating on tests

Exercise: Modeling a testing cycle and group critique

Part 6: Iterating on Solutions

  1. The feedback cycle
  2. Agile practices for iteration
  3. Measuring value
  4. OODA loops again
  5. Evolving solutions

Exercise: Walking through the iteration

Part 7: Teaming for Design and Solution Building

  1. Applying design thinking in the typical enterprise
  2. Product, service, system, or solution?
  3. Teams in the problem space
  4. Design collaboration
  5. Prioritizing the design portfolio

Part 8: Obstacles to Design Thinking in Organizations

  1. Cultural obstacles
  2. Overcoming silos
  3. Defining value correctly
  4. Keeping human qualities at the center of the design
  5. Applying design thinking to non-traditional roles
  6. Engineering hurdles
  7. The challenge of scale

Exercise: Preparing for scalability challenges and transitioning from discovery to delivery

Part 9: Class Conclusion – Charting Your Course

  1. Expert Q&A
  2. Discussion: Is your solution useful?
  3. Your action items when the class is over

Upcoming Classes

Virtual Classroom Live
August 12, 2024

$1,900.00
2 days    9 AM CT - 5 PM CT
view class details and enroll
Virtual Classroom Live
September 16, 2024

$1,900.00
2 days    11 AM CT - 7 PM CT
view class details and enroll
Virtual Classroom Live
October 17, 2024

$1,900.00
2 days    8 AM CT - 4 PM CT
view class details and enroll
Virtual Classroom Live
November 18, 2024

$1,900.00
2 days    9 AM CT - 5 PM CT
view class details and enroll
Virtual Classroom Live
December 16, 2024

$1,900.00
2 days    7:30 AM CT - 3:30 PM CT
view class details and enroll
Private Training Available
No date scheduled, don’t see a date that works for you or looking for a private training event, please call 651-905-3729 or submit a request for further information here.
request a private session or new date

Prerequisites

Agile Project Managment expereince is recommended, but not mandatory. 

Upcoming Classes

Virtual Classroom Live
August 12, 2024

$1,900.00
2 days    9 AM CT - 5 PM CT
view class details and enroll
Virtual Classroom Live
September 16, 2024

$1,900.00
2 days    11 AM CT - 7 PM CT
view class details and enroll
Virtual Classroom Live
October 17, 2024

$1,900.00
2 days    8 AM CT - 4 PM CT
view class details and enroll
Virtual Classroom Live
November 18, 2024

$1,900.00
2 days    9 AM CT - 5 PM CT
view class details and enroll
Virtual Classroom Live
December 16, 2024

$1,900.00
2 days    7:30 AM CT - 3:30 PM CT
view class details and enroll
Private Training Available
No date scheduled, don’t see a date that works for you or looking for a private training event, please call 651-905-3729 or submit a request for further information here.
request a private session or new date