651-905-3729 Microsoft Silver Learning Partner EC Counsel Reseller compTIA Authorized Partner

10 Soft Skills You Need

1 Day

Description

In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light.

Who Should Attend

  • This course is intended for individuals who want to develop a core set of soft skill.

Course Objectives

  • Upon successful completion of this course, students will be able to better interact and communicate in the workplace.

Upcoming Classes

Virtual Classroom Live
July 24, 2024

$375.00
1 Day    8:00 AM CST - 4:00 PM CST
view class details and enroll
Virtual Classroom Live
August 26, 2024

$375.00
1 Day    8:00 AM CST - 4:00 PM CST
view class details and enroll
Virtual Classroom Live
September 26, 2024

$375.00
1 Day    8:00 AM CST - 4:00 PM CST
view class details and enroll
Private Training Available
No date scheduled, don’t see a date that works for you or looking for a private training event, please call 651-905-3729 or submit a request for further information here.
request a private session or new date

Course Overview

1 - GETTING STARTED

  • Housekeeping Items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plan

2 - WHAT ARE SOFT SKILLS?

  • Definition of Soft Skills
  • Empathy and the Emotional Intelligence Quotient
  • Professionalism
  • Learned vs. Inborn Traits

3 - SOFT SKILL 1: COMMUNICATION

  • Ways We Communicate
  • Improving Non-Verbal Communication
  • Listening
  • Openness and Honesty

4 - SOFT SKILL 2: TEAMWORK

  • Identifying Capabilities
  • Get Into Your Role
  • Learn the Whole Process
  • The Power of Flow

5 - SOFT SKILL 3: PROBLEM SOLVING

  • Define the Problem
  • Generate Alternative Solutions
  • Evaluate the Plans
  • Implementation and Re-evaluation

6 - SOFT SKILL 4: TIME MANAGEMENT

  • The Art of Scheduling
  • Prioritizing
  • Managing Distractions
  • The Multitasking Myth

7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC

  • What Are You Working For?
  • Caring for Others vs. Self
  • Building Trust
  • Work Is Its Own Reward

8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY

  • Getting over the Good Old Days Syndrome
  • Changing to Manage Process
  • Changing to Manage People
  • Showing You're Worth Your Weight in Adaptability

9 - SOFT SKILL 8: SELF-CONFIDENCE

  • Confident Traits
  • Self-Questionnaire
  • Surefire Confidence Building Tactics
  • Build Up Others

10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM

  • Wow, You Mean I'm Not Perfect?
  • Listen With An Open Mind
  • Analyze and Learn
  • Clear the Air and Don't Hold Any Grudges

11 - SOFT SKILL 10: NETWORKING

  • Redefining Need
  • Identifying Others' Interests
  • Reaching Out
  • When to Back Off

12 - WRAPPING UP

  • Words From The Wise
  • Review Of The Parking Lot
  • Lessons Learned
  • Recommended Reading
  • Completion Of Action Plans And Evaluations

Upcoming Classes

Virtual Classroom Live
July 24, 2024

$375.00
1 Day    8:00 AM CST - 4:00 PM CST
view class details and enroll
Virtual Classroom Live
August 26, 2024

$375.00
1 Day    8:00 AM CST - 4:00 PM CST
view class details and enroll
Virtual Classroom Live
September 26, 2024

$375.00
1 Day    8:00 AM CST - 4:00 PM CST
view class details and enroll
Private Training Available
No date scheduled, don’t see a date that works for you or looking for a private training event, please call 651-905-3729 or submit a request for further information here.
request a private session or new date