Curious about AI and how it can actually help you in your role? AI Basics for Everyday Business Users: Getting Started with AI Tools & Techniques is a workshop-style, hands-on workshop-style event is built for business professionals who are new to AI and want to learn how to apply it with confidence. No technical background required!
Discover how AI can become your most valuable workplace assistant in this hands-on, instructor-led course designed for business professionals who want to work smarter, not harder. You will explore the real-world applications of AI across a wide range of business tasks and gain practical experience using user-friendly GPT tools (like ChatGPT, Gemini and others) to improve communication, generate content, analyze data, and support decision-making. Guided by an expert who understands the needs of non-technical users, you will learn how to craft effective prompts, automate repetitive tasks, and integrate AI into your existing workflows using tools you already know, such as email, spreadsheets, and document editors.
Along the way, you will develop key skills in prompt engineering, data-aware AI usage, and responsible AI practices, giving you the confidence to handle business data securely and ethically. Whether you are managing projects, handling customer inquiries, analyzing data, or writing reports, you will discover practical ways AI can make your work easier and more impactful.
This hands-on workshop is designed to help you get comfortable with AI. No tech background needed. With the support of a friendly expert instructor, we'll break things down into easy-to-follow steps and show you how to make the most of today's AI tools in your everyday work.
Whether you're just starting to explore AI or want to use it more effectively in your role, you'll walk away with practical skills and the confidence to apply them right away.
Here's what you'll learn in this interactive, hands-on session:
What AI actually is (in plain English) and how it can help with your job. We'll cover the basics, different types of AI, and how it's already making an impact in business.
How to use popular tools like ChatGPT and Gemini to support everyday tasks, like writing, researching, brainstorming ideas, and more.
How to write simple, clear prompts that guide AI to give you helpful and relevant responses so you can get better results with less effort.
Ways to use AI for daily work activities like summarizing documents, drafting emails, planning projects, or organizing information, saving you time and energy.
Tips to streamline your workflow with AI, from automating routine tasks to managing your to-do list more efficiently.
How to use AI for creative work, like building presentations, creating content, or designing visuals to communicate your ideas clearly.
How AI can help you make sense of data, spot patterns, and support smart decision-making with tools that assist in reporting and analysis.
Best practices for using AI safely and ethically, including how to protect sensitive data, respect privacy, and stay on the right side of company guidelines.
Audience:
This beginner-friendly workshop is perfect for business professionals who are curious about AI and want to learn how to use it with confidence in their everyday work. It is especially helpful for people in roles like operations, marketing, human resources, customer service, project management, or administrative support.
You do not need any technical background to join. If you are comfortable using tools like email, documents, and spreadsheets, and you're interested in finding ways to work smarter and save time, this course is a great fit for you.
There are currently no public events available for this course. However, you can submit a request for a new date and we will try our best to get you into a AI Basics for Everyday Business Users class.
Explore AI in Today's Business
What is AI and how it works
Common myths and misunderstandings about AI
Types of AI and key traits
How AI learns from data
Real-world AI uses across industries
Challenges businesses face using AI
Lab: Getting Started with ChatGPT
Getting Started with ChatGPT
Background of ChatGPT and OpenAI
How GPT architecture generates text
Evolution from GPT-3.5 to GPT-4o
Writing effective prompts for ChatGPT
Real business uses of ChatGPT
Privacy and ethical AI usage
Understanding model settings: temp, Top-K, Top-P
Intro to DALL·E for image generation
Tips for better ChatGPT results
Lab: Working with ChatGPT
Lab: Explore language models and parameters
Role-Based Prompting for Business Use Cases
What is prompt engineering
How prompts affect AI responses
Language tone and structure matter
Building effective, targeted prompts
Assigning roles to guide AI replies
Use open-ended questions strategically
Lab: Role-Based Prompting for Business Use Cases
Lab: Processing Survey Responses Using AI
Work Smarter, Not Harder: Boost Your Productivity with AI
Use AI to streamline work
Automate tasks and processes with AI
AI tools to support better decisions
Improve personal productivity with AI apps
AI’s role in evolving work skills
Lab: Creating Business Proposals Using AI
Lab: Enhancing Business Reports
Powering Your Business with AI
Finding insights from business data
Getting your data AI-ready
Spotting trends and forecasting needs
Boosting service with automation tools
Personalizing outreach using AI
Common startup challenges with AI
Lab: AI Image Analysis and Generation
Lab: Creating AI-Powered Business Videos with HeyGen
AI Tools for Informed Decision Making
Using AI to streamline operations
AI for smarter marketing strategies
Enhancing sales with AI support
Improving HR tasks with automation
AI for content creation and delivery
Tools for developers and coders
Forecasting trends with predictive analytics
Examples of AI use in industries
Lab: Using Grok
Lab: Supercharge Your Research with NotebookLM
Staying Safe and Smart with AI Tools
Debunking myths about AI safety
Understanding AI’s limitations and risks
AI and data privacy concerns
Where AI helps in business functions
Overview of key data laws for AI
Keeping humans in the loop with AI
Spotting and managing bias in results
Creating responsible AI use policies
Lab: Creating a Voice Clone in Descript
The Ethics and Responsibility of AI
Why ethical AI builds trust
Key ethics: fairness, safety, transparency
Spotting and reducing AI bias
Boosting fairness with diverse data
AI privacy and protection strategies
Making AI explainable and open
Knowing who’s responsible for decisions
How to support ethical AI culture
Lab: Perplexity AI
There are currently no public events available for this course. However, you can submit a request for a new date and we will try our best to get you into a AI Basics for Everyday Business Users class.
No technical skills or pre-reqs required! This course is great for anyone looking to learn basic AI tool skills, without having to have a technical background. Looking to improve efficiency at work using easy to learn tools and skills, or apply these skills to make your personal life easier leveraging computer-based, user friendly assistants who are always ready to help? This course can get you there.
You just need to have basic familiarity with using computer applications and digital tools in a professional setting, such as email clients, office suites, and project management tools. It is also helpful to have a general understanding of how businesses operate, including knowledge of your own business operations and processes.
There are currently no public events available for this course. However, you can submit a request for a new date and we will try our best to get you into a AI Basics for Everyday Business Users class.