This course runs for a duration of 3 Days.
The class will run daily from 9 AM ET to 5 PM ET.
Class Location: Virtual LIVE Instructor Led - Virtual Live Classroom.
Learn how to use JavaScript to extend the functionality of ServiceNow. The class does NOT teach JavaScript
Attend Scripting in ServiceNow Fundamentals to learn how to use the ServiceNow JavaScript API. Take advantage of the extensibility of ServiceNow by adding new functionality or modifying the baseline behavior of an instance. This class begins with client-side scripting and transitions to server-side scripting. Attendees write, test and debug scripts using real-world, relevant lab exercises. The class features lecture and discussion as well as extensive hands-on practice and reinforcement of the lectures, delivered in a wide variety of lab activities.
During this interactive training course, attendees perform scripting functions in their own class instance. This provides an opportunity to practice and become comfortable with both client-side and server-side scripting.
WHO SHOULD ATTEND?
ServiceNow System Administrators, with a minimum of three to six months experience configuring and developing the platform, who wish to extend the functionality of their instance.
The course content and lab work help attendees learn to:
Module 1: Service Portal Review
Objectives:
Labs:
Module 2: Create a Service Portal
Objectives:
Labs:
Module 3: Widgets
Objectives:
Labs:
Module 4: Header Menus
Objectives:
Labs:
Objectives:
Labs:
Module 6: Service Portal Extras
Learn about Announcements, the Service Portal Log Entries table, the Usage Overview dashboard, using User Criteria records to control user access within a portal, and Guided Tours.
Objectives:
Labs:
Objectives:
Labs:
Completion of the ServiceNow Fundamentals course with 6-plus months of hands-on administration experience.
Although all scripts are provided for lab exercises, participants will find them easier to interpret and read if they have a basic understanding of: