This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully.
This class includes an exam voucher.
Who Should Attend
Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally, candidates should have at least two years of professional experience working in IT Service Management.
The ITIL 4 CDS Qualification would most likely suit the following delegates:
The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs.
Course Objectives
There are currently no public events available for this course. However, you can submit a request for a new date and we will try our best to get you into a ITIL® 4 Specialist Create, Deliver and Support (CDS) class.
1 - PLANNING AND BUILDING A SERVICE VALUE STREAM
2 - CONTRIBUTING TO CREATION, DELIVERY AND SUPPORT
3 - CREATING, DELIVERING AND SUPPORTING SERVICES
There are currently no public events available for this course. However, you can submit a request for a new date and we will try our best to get you into a ITIL® 4 Specialist Create, Deliver and Support (CDS) class.
Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management.
There are currently no public events available for this course. However, you can submit a request for a new date and we will try our best to get you into a ITIL® 4 Specialist Create, Deliver and Support (CDS) class.
Course Comments
Outlines may vary slightly from Class to Class
No Upcoming Public Classes
There are currently no public events available for this course. However, you can submit a request for a new date and we will try our best to get you into a ITIL® 4 Specialist Create, Deliver and Support (CDS) class.